Who are we?

Our website is https://www.amtrust.fr .
Protection of personal data
Information gathered

AM Trust Group recueille :
• information when requesting a contact, quote or appointment,
• information when you browse our website in order to offer you an ever more adapted offer.
How is your data used?

The personal data collected by AM Trust Group is collected directly from you and is used only for the uses that have been brought to your knowledge so that you can fully benefit from the solutions/ services/ products offered by AM Trust Group.
AM Trust Group will only send you marketing communications if you have previously agreed to receive them.

General conditions of access to the site

Access and use of the Site is subject to compliance with these conditions of access and use.

Use and navigation of the site

Access to all or part of the Site may be interrupted or suspended by AM Trust Group for maintenance and/or corrective actions and difficulties related to electronic communications networks.
Accordingly, AM Trust Group shall not be held liable for interruptions and suspensions of access to the Site, errors and bugs, presence of viruses or other computer infections, the fraudulent intrusion of a third party that has resulted in a modification of the information made available on the Site and its consequences for the User and more generally for any damage, direct or indirect, whatever the causes, The origins, nature or consequences of any person’s access to or inability to access the Site, as well as the use of the Site and/ or the credit given to any information directly or indirectly from the latter.
The setting of hypertext links to all or part of the Site is strictly prohibited unless prior written permission from AM Trust Group.
AM Trust Group cannot be held responsible for the content, data, products and various information offered through websites to which hyperlinks are made. In particular, AM Trust Group disclaims all liability for websites whose data does not comply with the legal and regulatory provisions in force.
AM Trust Group draws the attention of Users to the fact that they are solely responsible for their personal data published or made available in connection with the service. The User remains solely responsible for any decision he may make on the basis of his personal data and other information.

Intellectual property

The Site, its content and all the elements that compose it are protected under intellectual property law. AM Trust Group owns the trademarks, logos, text, photographs and images, graphics, video data, sound and animations, software, source codes and databases. The User is authorised to view the Site and use its components only in a personal and private capacity and for the strict purposes of consulting the said Site, excluding any public viewing or dissemination.
Any reproduction, representation, dissemination or exploitation of any kind and by any means whatsoever of any of the above elements without the prior written permission of AM Trust Group, is strictly prohibited and would constitute an act of infringement sanctioned by the Intellectual Property Code.
The reproduction permission granted to the User is only in digital form for the purpose of consulting the Site and viewing the pages opened by the User’s navigation software.
The printing of any element of the Site is authorized for private copying, for the exclusive use of the copyist within the meaning of the provisions of the Intellectual Property Code.

Use of personal data

In accordance with the regulations in force and in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), personal data of the User are processed only to the extent thatit meets at least one of the following conditions:
The User has consented to this processing for the purposes set out below by accepting the Regulation and the conditions of access to the Site;
This processing is necessary for the Data Controller:
The implementation of satisfaction surveys and/or surveys;
Marketing solicitations;
The operation and improvement of the service offered by AM Trust Group;
Maintaining a secure environment;
Compliance with the various legal obligations in force;
For statistical purposes to improve services;
Verification, the identification of the authors of the data transmitted and in particular the verification of the identity of the authors of the notices;
The provision of a possible support service;
To carry out marketing and statistical analyses;
To control and prevent fraud, malware, and manage security incidents.

Cookies

A cookie is a text file stored on the User’s device (computer, phone, tablet) when visiting a website. It allows its issuer to uniquely identify the User’s equipment during its validity period and to store certain information relating to its journey, in particular, to simplify navigation on the Site or to offer the User content adapted to his interests.
It contains several data: the name of the server that deposited it, an identifier in the form of a unique number and possibly an expiration date.
This information is sometimes stored on the computer in a simple text file accessed by a server to read and record information.
They may be collected via cookies or other similar devices, such as «pixel tags» or, when using the Site, Android identifiers or «IDFA». For the purposes of this policy, all these devices will be called «cookies».
When the User first logs in, he is free to choose whether or not cookies are placed on his hard drive. This agreement will be manifested by the display of an information banner asking you to accept, or not, the use of cookies.
The Site may use up to 4 categories of cookies:
Technical cookies: these cookies allow the User to move around the Website and use its features;
Functional cookies: these cookies allow the storage of users' preferences on the Site. This may include storing the User’s login information. They are intended to improve the functioning of the Site and simplify the User’s journey;
Audience measurement cookies: these cookies allow to analyze the User’s navigation and measure the audience of the Website;
Social network cookies: these cookies allow Users and AM Trust Group to share content from the Site with other people or make known to those others the consultation or opinion of the User.
Audience measurement cookies placed directly or indirectly by AM Trust Group have a validity period of up to thirteen (13) months.
The consent of the User will be requested again at the end of this period by displaying the information banner.
In addition, the User has the option to disable cookies through his browser.
Most browsers automatically accept the installation of cookies, unless the User has changed the settings.
By continuing to visit the Site, the User accepts that cookies are installed in accordance with these terms and conditions.
In the event that the User does not want cookies to be installed on his computer, he can disable the installation of cookies in his browser. Certain cookies that are installed on the User’s computer are essential for the proper functioning of the Site, Therefore, it is important to note that the User’s refusal to install cookies from AM Trust Group will cause difficulties in browsing the website.

Retention of personal data

AM Trust Group undertakes not to keep the personal data of Users collected on the site amtrust.fr beyond the time necessary for the provision of the service and in accordance with the duration defined by law or that declared to the CNIL.
Thus, the Users' Personal Data may be retained by AM Trust Group for a period of five (5) years from the sending of the personal data for commercial or legal purposes.

Rights of data subjects

In accordance with the «Informatique et Libertés» law and the RGPD, the User has several rights regarding the processing of personal data.
Users have the right to access, correct, object, limit processing, delete (right to be forgotten) and transfer their data. To this end, for any request regarding their rights, the Users must send a signed letter addressed by registered mail with acknowledgement of receipt and accompanied by a copy of an identity document and/ or elements allowing them to identify themselves to the following address:
AM Trust Group
12-14, rue Sarah Bernhardt
92600 Asnières-sur-Seine
Or at the following e-mail address:
dpo@amtrust.fr
For any request, a response will be made within one (1) month of receipt by the services of AM Trust Group.
Users also have the right to issue instructions on their data after a death, to file an appeal with the CNIL and to withdraw their consent to the processing of their Data at any time.

Sharing of data with third parties

AM Trust Group undertakes not to sell the personal data of the Users to third parties.
Personal data of a User is only used by AM Trust Group. This data can then be used to better serve the consumer and inform him of new products and offers that may interest him.
Users' personal data may however be transmitted to the AM Trust Group subcontractor in the course of providing the service.
AM Trust Group is committed to ensuring that its subcontractors and partners have only limited access to personal data. Their knowledge must be strictly necessary for the performance of their services.
The subcontractors and partners of AM Trust Group are subject to a contractual obligation to use them in accordance with the provisions of the applicable regulations on personal data protection.
In order to guarantee a quality service, the subcontractor itself uses subcontractors, who have access only to the data necessary for the performance of the service.
AM Trust Group may, however, be required to disclose the data if disclosure is necessary:
To deal with claims against him and/or comply with administrative and legal procedures;
Due to a merger, acquisition, asset sale or judicial reorganization proceeding.

Data and processing security

AM Trust Group implements organisational, technical, software and physical digital security measures to protect personal data against unauthorised alteration, destruction and access.
However, it should be noted that the Internet is not a completely secure environment and AM Trust Group cannot guarantee the security of transmission or storage of information on the Internet.
secure exchanges on the Internet
All exchanges of information initiated from the service are secured with the protocol “https”.

Physical terminal security

The User is reminded of the need to log out of the service at the end of each use, as well as the importance of being wary of prying eyes when referring his personal data, and to be vigilant against the risks of terminal theft (computer, tablet, smartphone...).
The User acknowledges having been informed that, if the navigation of the service is not terminated, the data recorded will be accessible to any third party with access to the terminal used. The User is solely responsible for the use made of the service and must take all necessary precautions to ensure that unauthorized third parties cannot access his personal data, especially in case of theft, of non-monitoring or loss of the terminal on which access to the solution is opened.

Procedure in case of data breach

In the event of a breach or suspicion of a personal data breach, AM Trust Group will notify the CNIL and the Users within 72 hours at the latest, after having become aware of it.
In the event of a personal data breach that could lead to a high risk for the rights and freedoms of Users, the company undertakes to inform Users as soon as possible.
This information will include:
Contact details of the data security officer so that users can obtain additional information;
The likely consequences of the personal data breach;
The measures taken or to be taken to remedy the violation.

Destination of data

The data is hosted by AM Trust Group, in a Data center located in the European Union
In the event of transfer outside the European Union, AM Trust Group undertakes to make the necessary arrangements with its subcontractors and partners to ensure an adequate level of data protection in full compliance with applicable regulations.

Data controller

A Data Protection Officer has been appointed by AM Trust Group and its subsidiaries. You can contact him at any time to exercise your rights of access, rectification, opposition or your right to be forgotten at the address below:
To the Data Protection Officer
AM Trust Group
12-14, rue Sarah Bernhardt
92600 Asnières-sur-SeineEmail: dpo@amtrust.fr